# Goal pages hanging in Chrome?

**URL:** <https://forum.beeminder.com/t/goal-pages-hanging-in-chrome/2618>\
**Category:** Bugabee\
**Created:** [October 22, 2016, 6:54pm UTC](https://forum.beeminder.com/t/goal-pages-hanging-in-chrome/2618 "2016-10-22T18:54:43Z")\
**Posts on this page:** 18\
**Page:** 1

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**Author:** ![bee](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.beeminder.com/bee/32/41_2.png) [@bee](https://forum.beeminder.com/u/bee)\
**Post date:** [October 22, 2016, 6:54pm UTC](https://forum.beeminder.com/t/goal-pages-hanging-in-chrome/2618/1 "2016-10-22T18:54:43Z")

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I restarted Chrome this morning and it helpfully updated itself to the most recent version – Version 54.0.2840.71 (64-bit) – and now my dashboard is hanging in Chrome only. Works fine in Safari, but in Chrome it hangs until I get a “Page unresponsive: kill / wait” dialog. I even tried creating a new user, and the dashboard hangs for the new user with no goals.

Anyone else on the latest version of chrome having similar problems?

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**Author:** ![grayson](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.beeminder.com/grayson/32/1336_2.png) [@grayson](https://forum.beeminder.com/u/grayson)\
**Post date:** [October 22, 2016, 9:38pm UTC](https://forum.beeminder.com/t/goal-pages-hanging-in-chrome/2618/2 "2016-10-22T21:38:01Z")

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So I got myself over my immediate terror at anything interfering with my ability to Beemind my goals tomorrow and installed the new Chrome so I could test this. (After making sure Safari was working for me, natch.)

I’m not having any issues at all, same version of Chrome. I am still on OS X 10.11.5, though, so if you’ve upgraded to 10.12 already, that’s possibly useful data. (ETA: or if, you know, you’re on a different OS altogether.)

Dashboard opened fine, sorted via headers fine, went to existing goals fine. Also went to “create new goal” fine, that process worked fine. Adding data point to new goal on goal page worked fine, and adding in expanded view from dashboard worked fine. Let me know if there’s anything else you’d like me to check.

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**Author:** ![kenoubi](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.beeminder.com/kenoubi/32/842_2.png) [@kenoubi](https://forum.beeminder.com/u/kenoubi)\
**Post date:** [October 22, 2016, 10:41pm UTC](https://forum.beeminder.com/t/goal-pages-hanging-in-chrome/2618/3 "2016-10-22T22:41:49Z")

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Looks fine to me too. Chrome Version 54.0.2840.71 (64-bit), Mac OS 10.12 (16A323). Maybe one of your extensions?

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**Author:** ![bee](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.beeminder.com/bee/32/41_2.png) [@bee](https://forum.beeminder.com/u/bee)\
**Post date:** [October 23, 2016, 4:49am UTC](https://forum.beeminder.com/t/goal-pages-hanging-in-chrome/2618/4 "2016-10-23T04:49:17Z")

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Thanks for confirming I’m crazy 🙂 – I cleared my entire cache (instead of just clearing the beeminder cookies and local storage), and that finally fixed it.

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**Author:** ![kenoubi](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.beeminder.com/kenoubi/32/842_2.png) [@kenoubi](https://forum.beeminder.com/u/kenoubi)\
**Post date:** [October 24, 2016, 10:17am UTC](https://forum.beeminder.com/t/goal-pages-hanging-in-chrome/2618/5 "2016-10-24T10:17:35Z")

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Spoke too soon – I saw this problem too. Like you, clearing cookies, cache and local storage made it work again, but it looks like you have a bug.

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**Author:** ![grayson](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.beeminder.com/grayson/32/1336_2.png) [@grayson](https://forum.beeminder.com/u/grayson)\
**Post date:** [October 24, 2016, 10:59am UTC](https://forum.beeminder.com/t/goal-pages-hanging-in-chrome/2618/6 "2016-10-24T10:59:19Z")

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I still haven’t had any problems (also still on OS X 10.11.5)—but I note that the website appears to be down for me right now, in both Chrome and Safari.

_Chews on fingernails, desperately hoping it’s not just me_

 ![](https://us1.discourse-cdn.com/flex019/uploads/beeminder/original/2X/9/92f3508d5c5aa72b2d4533e595596d02313e1bb4.jpg)

_Oh, whew_

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**Author:** ![dreev](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.beeminder.com/dreev/32/4311_2.png) [@dreev](https://forum.beeminder.com/u/dreev)\
**Post date:** [October 24, 2016, 11:46am UTC](https://forum.beeminder.com/t/goal-pages-hanging-in-chrome/2618/7 "2016-10-24T11:46:53Z")

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Blow-by-blow happening at [http://twitter.com/beemstat](http://twitter.com/beemstat) – thanks for reporting!

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**Author:** ![dreev](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.beeminder.com/dreev/32/4311_2.png) [@dreev](https://forum.beeminder.com/u/dreev)\
**Post date:** [October 24, 2016, 11:57am UTC](https://forum.beeminder.com/t/goal-pages-hanging-in-chrome/2618/8 "2016-10-24T11:57:17Z")

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> [@kenoubi](#):
>
> I saw this problem too. Like you, clearing cookies, cache and local storage made it work again, but it looks like you have a bug.

Yikes. This is (presumably) unrelated to the current downtime but does anyone have an idea where to begin debugging this crazy Chrome thing? Cc @apb

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**Author:** ![adamwolf](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.beeminder.com/adamwolf/32/484_2.png) [@adamwolf](https://forum.beeminder.com/u/adamwolf)\
**Post date:** [October 24, 2016, 12:59pm UTC](https://forum.beeminder.com/t/goal-pages-hanging-in-chrome/2618/9 "2016-10-24T12:59:08Z")

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I ran into a crazy chrome thing on our state health insurance exchange website this week. It was due to the combination of macOS Sierra and a particular version of Chrome, where if the certificates were missing intermediary certificates, they were marked invalid–but there was an error in the javascript console thing that started me toward the solution. Is it hanging before that sort of stuff loads?

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**Author:** ![cgamer1](https://avatars.discourse-cdn.com/v4/letter/c/838e76/32.png) [@cgamer1](https://forum.beeminder.com/u/cgamer1)\
**Post date:** [October 24, 2016, 1:12pm UTC](https://forum.beeminder.com/t/goal-pages-hanging-in-chrome/2618/10 "2016-10-24T13:12:15Z")

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My goal page was hanging in Chrome but clearing the cache also worked for me.

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**Author:** ![bee](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.beeminder.com/bee/32/41_2.png) [@bee](https://forum.beeminder.com/u/bee)\
**Post date:** [October 24, 2016, 8:36pm UTC](https://forum.beeminder.com/t/goal-pages-hanging-in-chrome/2618/11 "2016-10-24T20:36:29Z")

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It was hanging without any errors showing up in the js console. In my gashboard it was rendering part of the page (like the hexagons, and rows), but would not finish loading the js, so no \> in the hexagons, no graph thumbnails. The status bar at the bottom would either say “contacting [s3.amazonaws.com](http://s3.amazonaws.com)…” or “contacting [stats.g.doubleclick.net](http://stats.g.doubleclick.net)…”

The exact same thing happened logged in as a second user. So it was specific to my computer, not my Beeminder account. Logging out and in didn’t fix it, and in fact clearing all the cached cookies and localstorage from the beeminder domain didn’t fix it. It was fixed when I cleared the entire cache. So that makes it seem less likely to be Beeminder’s fault at all, except for the part where all the other webpages I visited _were_ working fine…

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**Author:** ![dreev](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.beeminder.com/dreev/32/4311_2.png) [@dreev](https://forum.beeminder.com/u/dreev)\
**Post date:** [October 24, 2016, 8:45pm UTC](https://forum.beeminder.com/t/goal-pages-hanging-in-chrome/2618/12 "2016-10-24T20:45:32Z")

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> [@bee](#):
>
> gashboard

Side note: gallery and dashboard are separate things again so that portmanteau is even more confusing than it started out as. 🙂

Thanks for all the help with this crazy bug, everyone! Please do keep letting us know if you encounter things that seem at all related to this.

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**Author:** ![apolyton](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.beeminder.com/apolyton/32/1965_2.png) [@apolyton](https://forum.beeminder.com/u/apolyton)\
**Post date:** [October 25, 2016, 8:24pm UTC](https://forum.beeminder.com/t/goal-pages-hanging-in-chrome/2618/13 "2016-10-25T20:24:52Z")

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For me both the gallery and dashboard hang on Safari. Nothing ever loads even with disabled cache. Eventually the mac umbrella shows up…  
Both pages work on Chrome. Safari version 10.0 (12602.1.50.0.10)

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**Author:** ![dreev](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.beeminder.com/dreev/32/4311_2.png) [@dreev](https://forum.beeminder.com/u/dreev)\
**Post date:** [October 25, 2016, 8:51pm UTC](https://forum.beeminder.com/t/goal-pages-hanging-in-chrome/2618/14 "2016-10-25T20:51:53Z")

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Thanks @apolyton! Does this happen only on the new design, not the old one? [1]

[1] Reminder that that secret link is only for emergencies and helping with comparison for feedback on the new design and we definitely have to stop supporting it when the critical bugs in the new design are fixed. Not for day-to-day use!

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**Author:** ![apolyton](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.beeminder.com/apolyton/32/1965_2.png) [@apolyton](https://forum.beeminder.com/u/apolyton)\
**Post date:** [October 26, 2016, 7:31am UTC](https://forum.beeminder.com/t/goal-pages-hanging-in-chrome/2618/15 "2016-10-26T07:31:27Z")

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> [@dreev](#):
>
> Does this happen only on the new design, not the old one?

Correct.

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**Author:** ![apolyton](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.beeminder.com/apolyton/32/1965_2.png) [@apolyton](https://forum.beeminder.com/u/apolyton)\
**Post date:** [October 27, 2016, 6:11am UTC](https://forum.beeminder.com/t/goal-pages-hanging-in-chrome/2618/16 "2016-10-27T06:11:25Z")

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> [@apolyton](#):
>
> For me both the gallery and dashboard hang on Safari.

Update: both pages load in a private window but not on a normal one. I tried clearing and disabling caches.

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**Author:** ![apolyton](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.beeminder.com/apolyton/32/1965_2.png) [@apolyton](https://forum.beeminder.com/u/apolyton)\
**Post date:** [October 28, 2016, 7:15pm UTC](https://forum.beeminder.com/t/goal-pages-hanging-in-chrome/2618/17 "2016-10-28T19:15:33Z")

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The problem appears to be solved now without me doing anything.

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**Author:** ![apb](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.beeminder.com/apb/32/100_2.png) [@apb](https://forum.beeminder.com/u/apb)\
**Post date:** [October 28, 2016, 8:25pm UTC](https://forum.beeminder.com/t/goal-pages-hanging-in-chrome/2618/18 "2016-10-28T20:25:49Z")

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Should have updated this thread too! Fixed as of about 4 hours ago: [New Design: Unresponsive script on dashboard](http://forum.beeminder.com/t/new-design-unresponsive-script-on-dashboard/2615/9?u=apb)
