I got confused with the rules so i derailed just for the graph to start on the point I considered the starting point. Now I gotta pay and its unfair 
1 Like
yup - if you delete a derailed goal, the charge won’t happen!
(yes, a little bit of a loophole, but you can only delete a goal in the first 7 days. and most derailments in that timeframe are due to confusion or poor goal setup, which we wouldn’t really call legit 
)
1 Like
As a note for future searchers: no payments actually occurred; support undid the derailment and canceled the pending charge.
As always, if there’s genuine confusion or unfairness, then a derailment probably isn’t legitimate. Just reply to the legitimacy check email and our valiant support team will fly into action.
4 Likes