English is not my first language and I might come of more aggressive/defensive than I actually am. Also is the title correct? Should it be „whom“?
(This post might cost me $10 in so far unaccepted derailment fees)
Beeminder is a service to set up a commitment contract. But when I set up such a contract: do I set it up between me and future me, or between me and Beeminder?
Now, I always believed (and still do!) that it’s between me and future me. However it is not specified in the faq, nor on the pricing page, and also not in the commitment contract template itself.
Why does this matter? I recently had a situation where I was going to derail on two goals if I recall correctly, but knew that akrasia had sunk its teeth into me as regards to the effect of the soon to come derailment charge. So I decided to recreate some goals with the following setup:
Goal with pledge of $1 (instead of $5) and capped at that, days of mercy of 1 day (instead of 7 days as it was set earlier). This kind of goal can be created when starting fresh. It’s not possible to create it, with an already running goal that has a higher pledge amount than $1. <- the possibility of this (specifically the capping at $1) btw. is considered a bug for non-beemium users, I‘ve been told by support.
Anyways. I consequently archived the old virtually same goals that I had now recreated that had two qualities the old goals hadn’t had:
- More prompts to do the right thing
- Not breaking the bank while providing more prompts
Finally I asked support to archive the old versions of the goals - including the two goals that would have derailed that day. As far as I can see it, the new versions of the goals superseded the old versions and were even going to derail in the same way as the old ones would soon do.
Support refused to archive them right away, stating the akrasia horizon and my attempt to replacing harder goals with easier ones as a reason. I on the other hand rejected the premise of an akrasia horizon which knows no exceptions - to me it’s (or should be) more of a „are you really sure?“ kind of prompt.
In the end they did archive it on the grounds that I didn’t understand the way Beeminder works. Hm…? O_o
I was and am baffled by the answer and the reason that made support finally comply with what I asked for. The only reason I can see why this discussion could go so sideways is that I have a commitment contract between me and Beeminder and not between me and future me. Otherwise support should have not challenged my use of the service in the way they did.
Am I missing something?
Let me be very clear that I enjoy using Beeminder a lot and have no interest whatsoever to drag support through the mud. But it’s a question that I can’t not ask and I think without some context it wouldn’t be as interesting of a question to anyone else.