Yeah, I’d like to find a way another way (without sounding snarky) to convey that if you’re at all on the fence, we’d greatly appreciate it if you picked the credit card option. (PayPal is a mild nightmare to work with compared to our beloved credit card processor, Stripe.)
Good feedback and nice concrete prediction! Main thing we’re measuring is rate of adding credit cards, exactly as you say, plus churn, to see if this causes more people to delete their accounts after putting in a credit card in order to clear the commitwall. And of course it should show up in the revenue graph soon enough. One thing that pushed us over the edge on this was that even if it’s better to let people start beeminding without a credit card, the point of first derailing is a uniquely bad time to require the credit card. So there may be a better place to put the commitwall (after a month of beeminding?) but we think this at least beats the previous status quo. Or we predict that. We’ll see! Thanks again for the feedback on this!
Also good webcopy for us to try! And thanks so much for the kind words about us and the blog!
Yeah, these anecdotes are what made it so agonizing for so long!
At some point – http://beeminder.com/changelog#2004 – we started making you add a credit card after creating 1 or 2 goals.
Yup, that was easy to misinterpret. It was supposed to be (I think, that was @bee who wrote that off the top of her head when implementing it!) like “Geez, Beeminder, that’s some chutzpah, asking for a credit card minutes after we’ve first met”. We changed that to “Why? Because credible threats! ”
You might be right, though how would we enforce it exactly? Also if you happen to derail before then, we’re back to the problem of asking for the credit card at the worst possible time.
The only bucket testing related to this so far has been whether the commitwall appeared before creating your 2nd goal or before creating your 3rd goal. It turns out to make no detectable difference! This time there’s no bucket test. Everyone hits the commitwall on their very first goal (or very next goal, for those who are currently beeminding sans payment method).