Garmin website down

No new info from Garmin so far this Monday. Just a generic reply saying “thanks for being patient with us!”. Sleep & dailies apis are still down.

And yes, I confirm Grayson’s summary above. Once Garmin’s fully back I’ll make sure that all the back data is filled in. In the meantime there’s naught to do but wait. If you do derail in the interim, please reply to the legit check so we can cancel the charges!

Thanks

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update for 08/04: no news :sadface:

Yes, we are still recovering from outage and some services are still down. We apologize for the inconvenience. Our team working 24/7 on brinning all services back.

Thanks,

Garmin Health API Support

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I heard on a podcast that Garmin got hit with a ransomware attack.

They did, and they “acquired” the decryption key!

Oof, that’s too bad they had to do that.

Looks like steps are syncing now, at least new entries. I’ve got data for yesterday and today :slight_smile:

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Woot! Seeing data again here, too (but only starting today, Aug 5).

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Still no activity minutes, though.

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The daily summaries and sleep summaries are available now, so now to look into filling in the gap for everyone… Activity minutes are gotten from the same summary as steps so I expect for those to work now as well. I’ll take a look at @strickvl 's goal and see if they’re still MIA. Garmin claimed they would push backfilled data to us once it’s available, so I am not going to immediately jump into scripting that backfill process. I guess I should first go double check if I can tell if they have already backfilled the data and it’s our fault that it’s still missing (I’m not sure how their backfill process works, so I’ll have to research that to find out if it would be handled the same as ordinary data pushes from them).

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Additional update for 8/5: I double checked and it looks like the backfill data is coming in piecemeal – for example @strickvl this morning when I checked we had gotten two data pushes from Garmin for you, one for the 22nd, and one for the 27th. So far, I’m sitting tight under the assumption that things will continue to trickle in.

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Woke up this morning to backfilled data up through the 27th, plus the 29th. Still waiting on the 28th and July 30 through Aug 4. Exciting! I foresee a day of many breathless “what about now?” checks.

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yay! I did a spot check this morning and it looks like most people’s data has been filled in from the 22nd to the 31st now, and only data between 8/1 and 8/4 were missing. So it looks like things are going to plan with them pushing out the data to us as they make it available!

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I’ve now got data for every day except the 28th July :slight_smile:

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Same here—data for every day except the 28th.

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And that’s a wrap! Data for the 28th came in last night.

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Yay! I guess I’m a bit late to the party, because we delved into the wilderness for a spot of backpacking this week, but it does look like all the missed Garmin data did finally come through. Ping us at support if you’re still having problems with any of your goals, though!

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