Beeminder Forum

Twitter connection issue

I’m getting this error on my tr-uvi-tweets goal, what do I need to do to fix this?

No user found, or Twitter account protected. You can email support@beeminder.com for help configuring this goal.

1 Like

Thanks for reporting! My first suspicion is that it’s related to a big Twitter outage yesterday: https://status.twitterstat.us/pages/incident/564314ae3309c22c3b0002fa/5f88c8e77f50b304c1e7c234

Does that sound possible? If it’s still happening today then probably not!

Unfortunately, the error is still showing up today when I refresh, and it isn’t pulling in today’s tweets.

1 Like

Only a bit related, I saw on Twitter that you guys are having MailGun issues? I don’t see any updates on that on your @beemstat Twitter account. Where should I be watching to know when it’s solved?

1 Like

The email problem is very tentatively resolved:

Also thanks for the nudge to get that outage on https://twitter.com/beemstat – now done!

So back to this Twitter problem: can you ping support@beeminder.com where we can investigate under the assumption that it’s specific to your account at first. Then we can update this thread if it’s a more general bug.

1 Like