Hi, I set up couple of beeminder goals synced to my RescueTime yesterday, and I even got the hours recorded yesterday. But today, even though my RescueTime account is showing the usage data for the Categories, Beeminder keeps receiving a “0” whenever I try to sync it. Not sure why this is happening? Please help me, I have 7 days before I would derail
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Eek, thanks for letting us know you’re having trouble! We’ll need to look at your goal and account, and might need account details and such that you’d rather keep private, so it’s quite difficult to troubleshoot just via the forum.
The best way to troubleshoot this is going to be to contact the support team directly via email – you can start via the contact form if you prefer, or just send us an email at support@beeminder.com, letting us know what’s going wrong and which goal or goals are affected.
It sounds a bit weird, since it was working yesterday, and you say there’s definitely data showing on Rescuetime web, so we might need to ask for screenshots and such to dig into it, but let’s start by just getting things rolling via email!
I have the same issue, but my RescueTime integration was set up years ago and worked until yesterday. Today, my Beeminder RescueTime goal shows 0 hours logged even though the RescueTime dashboard shows the hours properly. Coincidentally, I’m in the red zone today for the first time in many years 
Oh, interesting! Sounds like it’s a more general problem, then.
Does anyone have a counter-example where it is working, or is it down for everyone?
I’ll dig in and see if I can find anything about API changes or outages; if I can’t find anything, I’ll pass the question on to Bethany when I see her for our daily meeting.
In the meantime, of course, if anyone derails because of it you can just reply to the legitimacy check email and let us know.
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So far I didn’t find anything on status pages or anything like that, and I could auth with Rescuetime myself okay, so it seems like just fetching data is a bit broken. I passed all my info on to Bethany, and linked her this thread as well, so if anyone spots anything this would be an excellent place to drop the info!
For now I’m clocking off with the inbox all sorted and empty, but other workerbees will be around later, and Bethany’s digging in to the actual problem. 
So if anyone derails due to this issue, just let us know in the usual way by replying to the legit check, and someone will take care of it as soon as possible.
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Because y’all can’t keep me away, popping my head in between chapters (Liu Gou Hua’s After the Disabled God of War Became My Concubine vol 3, it’s so fun!) to note that it looks like it’s an API outage on Rescuetime’s part – Bethany is seeing a “502 bad gateaway” response.
So the bad news is that we can’t fix that, it’s down to Rescuetime to fix it… but the good news is that at least we haven’t broken something, and it could resume basically any time.
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It appears that RescueTime’s API is back up for now. I haven’t heard anything from them either by email or in their community forum about the outage, but if I do I’ll update y’all. And holler back at me if it seems to dip out again or whatever.
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Can confirm that it is fetching data now.
Just dropping in to say that it’s so awesome that y’all worked through this before I even noticed anything with my goals. I appreciate it.