Dealing with the less-than-satisfactory flic.io¹ support reminded me that it’s not normal for support people to actually read their support tickets but throw standard answers at them
Despite my level of derp and the walls of text I throw at you I always got replies that were all timely, awesome and accurate and many times hilarious. So kudos to you! For me this is a big part of what makes Beeminder work for me and I think you’re doing really well in that area.
¹ I told them about problems with IFTTT showing up as “IFTTT error(null)” and “IFTTT: The request timed out.” in their app and after days got asked how many bluetooth devices are connected to my phone because that can cause problems with “the connection”