I’m trying to increase my daily data point commitment for a goal from 1 to 2.
I’ve updated the setting in the Commitment tab to set the new rate, but after clicking the commit button, the graph doesn’t update. It still shows a requirement of +1 data point per day instead of +2. So, am I doing it wrong? I do expect a new commitment to be updated only after 7 days, but only if I ask for a decrease!
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No, any change, whether decrease or increase is applied in 7 days, if done through the Commitment tab. However, you can increase your rate through the road editor in the settings tab or through the standalone road editor (linked above the road editor in the settings tab), and there it allows changes immediately, just checks whether it’s not to decrease the commitment.
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I don’t see the option. Is the road editor the same as the “graph editor” feature that comes with the Bee Plus plan?
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Yes, it might be. I am sorry, the employees will be able to advise better here - I have been on one of the paid plans for many years by now and I don’t remember what’s the basic product and what’s part of the paid plan. Sorry for the confusion!
One of the support people will eventually see this thread but you might get the answer quicker if you email them - the support is really helpful and responsive.
No problem. Thank you