New SVG graphs sometimes don’t load on mobile Safari / Chrome

Or the server is under stress or too many data points mess things up (this a goal with 4 years of data)

Screenshot from Safari


Screenshot from Chrome after attempting to switch to the Python graph

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So, is this happening after you do something that causes the goal to refresh? Does it persist across page loads? (i.e., do you (re/)load the goal page on mobile and there’s no graph image there to begin with?)

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(I’m not having trouble with some of my goals that have 8+ years of data loading on mobile chrome. Nice and snappy and everything, so I don’t think it’s related to the amount of data.)

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If I revisit the page later , the graph shows up. On instant refresh, not

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This morning it doesn’t seem to be happening anymore :slight_smile:

@bee happened once in desktop as well
The svg was https://bmndr.s3.amazonaws.com/uploads/938422a0-8844-4b06-bc73-6b39bfb0cd09.svg
AWS gives an “Access Denied” error
Refreshing the page worked.

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That was all my fault probably. I am restricting websites on my mobile with only a whitelist allowed, and the graphs come from amazonaws.com
Added the domain in my whitelist and graphs are back :slight_smile:

Not sure if you can have a custom domain on your S3 setup. That would avoid other similar issues.

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